FAQ's

How do I buy my hair extensions?

The most convenient way to purchase your new hair is through our website.  If you prefer an in-person complimentary color match consultation, please schedule an appointment by phone call or text at (707) 395-8484 or email us at goudhairextensions@gmail.com.   Contact me today to get scheduled.

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What is Remy hair?

Remy hair is a type of 100% human hair where all the strands are aligned in the same direction with the cuticles remaining intact and facing the same way as they do on a natural head of hair.  The hair is collected and processed in a way that preserves the natural alignment of the cuticles, resulting in fewer tangles, a smoother feel and a more natural appearance.  You can be assured Goud Hair is not synthetic and ethically sourced from the highest quality human hair. 

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How do I wash my hair with extensions?

Wash the hair with a sulfate-free shampoo in a downward motion to reduce tangling the hair. Do not bunch up the hair and lather. Be gentle when getting close to the hair extension weft/strands. Also, do not apply conditioner on or near the weft or top of strands since the oils in conditioner can loosen the extension beads/bonds.​​

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Will my hair continue to grow if I get hair extensions?

Yes. Because your hair will continue to grow, it's important to attend regularly scheduled maintenance appointments with your stylist in order to protect your hair. 

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Swimming while wearing hair extensions:

Yes you can go swimming while wearing your extensions, however salt water or chlorine pools are NOT recommended as this will make your hair extensions dry out and possibly alter the processed color of the hair extension.  Should you decide to go for a dip, it is best to spray a leave-in conditioner throughout your extensions then braid your hair while swimming and/or avoid getting your hair wet when possible.  We highly recommend rinsing your hair immediately after swimming and re-applying a leave-in conditioner.  The same applies while exercising.

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The myth that hair extensions cause your hair to break off:

The hair coming off is hair that you naturally shed and was stuck in the bead that the extensions were applied with. You naturally shed 50-150 strands of hair a day, that hair has nowhere to go when there are extensions applied over it. This is why regular move ups are very important, as they involve removing knots and tangles caused by natural hair shedding.

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What is your refund policy?

Goud Hair Extensions  can be returned*  See our policy page for more information.